Archive for the 'Artificial intelligence (AI)' Category

Name Generator: AI-Powered Tool for Unique Name Ideas

5 Best Ways to Name Your Chatbot 100+ Cute, Funny, Catchy, AI Bot Names Setting up the chatbot name is relatively easy when you use industry-leading software like ProProfs Chat. Most likely, the first one since a name instantly humanizes the interaction and brings a sense of comfort. The second option doesn’t promote a natural […]

Setting realistic expectations with contact center AI

Game-changing AI use cases for contact center The AI system understands the context of the customer’s query and provides the agent with the most relevant information. Talkdesk Virtual Agent handles common customer queries like orders, returns, and billing. If complex cases require empathy and expertise, the virtual agent seamlessly redirects customers to a human agent. […]